Terms and Conditions
Effective date: July 6, 2026
1. Purpose
These Terms and Conditions (hereinafter referred to as the "Terms") define the conditions for using the services provided by Sövegjártóné Sándor Katalin Mária, sole proprietor, operating under the brand name KLEO VVIN Marketing Studio (hereinafter referred to as the "Service Provider").
These Terms apply to all services available through the kleovvin.com website and any other official online platforms operated by the Service Provider.
By ordering or using any of the Service Provider's services, the Customer confirms that they have read, understood, and accepted these Terms and agrees to be bound by them.
2. Service Provider Information
Service Provider:
Sövegjártóné Sándor Katalin Mária (Sole Proprietor)
Brand Name:
KLEO VVIN Marketing Studio
Registered Office:
8900 Zalaegerszeg, Lőrinc Barát utca 1.
Registration Number:
62279297
Tax Number:
92036084-1-40
Website:
Email Adress:
hello@kleovvin.com
3. Purpose of these Terms and Conditions
The purpose of these Terms and Conditions is to define the fundamental rules governing the legal relationship between the Service Provider and individuals, sole proprietors, business entities, and other organizations using the services (hereinafter collectively referred to as the "Customer").
The Service Provider provides all services in compliance with the applicable laws of Hungary and the European Union.
4. Scope of Services
The Service Provider, operating under the Kleo VVin Marketing Studio brand, provides digital marketing and business development services.
The services may include, but are not limited to:
Website and online presence analysis
Marketing audits and personalized improvement recommendations
Search Engine Optimization (SEO) analysis
Google Business Profile analysis
Social media presence analysis
Conversion optimization recommendations
Marketing strategy development
Online marketing consulting
AI-assisted analyses and recommendations
Planning and optimization of advertising campaigns
Any other services published on the kleovvin.com website
The Service Provider reserves the right to expand, modify, or discontinue its range of services. Any changes shall become effective upon publication on the website.
5. Formation of the Contract
The contract between the Customer and the Service Provider is concluded when the Customer submits an order and the Service Provider confirms its acceptance, unless otherwise required by applicable law or by the nature of the service.
The Customer is responsible for providing accurate, complete, and truthful information when placing an order.
The Service Provider shall not be held liable for any delays, errors, or damages resulting from inaccurate or incomplete information provided by the Customer.
The Service Provider reserves the right to refuse or reject an order if:
the information provided is incomplete or inaccurate;
the requested service would violate applicable laws or regulations;
the requested service cannot be provided due to technical or other objective reasons beyond the Service Provider's control.
6. Ordering Process
Customers may place orders through the kleovvin.com website or any other official communication channels provided by the Service Provider.
To place an order, the Customer must provide all information required for the selected service.
Before submitting an order, the Customer is responsible for reviewing the information provided and ensuring its accuracy.
After receiving the order, the Service Provider will send a confirmation by email. If additional information is required, the Customer may be contacted to complete the order.
The contract becomes effective once the Service Provider confirms the order, unless otherwise specified for a particular service.
7. Fees and Payment Terms
The fees for the Services are published on the Kleo VVin website or provided in an individual quotation.
All prices are stated in Hungarian Forints (HUF). VAT is applied in accordance with the Service Provider's applicable tax status and the relevant Hungarian legislation.
Payment may be made by:
• online bank card payment;
• bank transfer; or
• any other payment method offered by the Service Provider.
The Service Provider issues an electronic invoice after successful payment.
If payment is unsuccessful or is not received, the Service Provider is not obliged to commence the performance of the Services.
Online Bank Card Payments
Online bank card payments on the Website are processed through the secure payment system of SimplePay Zrt.
Bank card details are entered directly on the payment interface operated by SimplePay. The Service Provider does not have access to, process, or store bank card data.
The payment transaction is governed by the applicable Terms and Conditions and Privacy Policy of SimplePay.
8. Performance of the Services
The Service Provider shall commence the performance of the ordered Services after confirming the order and, in the case of paid Services, after receipt of the payment.
The completion time may vary depending on the type and scope of the Service. The Service Provider shall inform the Customer of the expected completion time through the Website or in an individual quotation.
The Customer is required to provide all information, data, and necessary access required for the performance of the Services in a timely manner.
The Service Provider shall not be held liable for any delays or additional costs resulting from incomplete, inaccurate, or late information provided by the Customer.
9. Liability of the Service Provider
The Services provided by the Service Provider are based on professional recommendations, analyses, and experience.
Marketing, business development, and AI-assisted analyses do not constitute a guarantee of achieving specific business results, revenue, traffic, search engine rankings, or profitability.
The Customer acknowledges that business results depend on numerous factors beyond the Service Provider's control.
Accordingly, the Service Provider does not guarantee any specific outcome, financial result, or profit.
10. Right of Withdrawal and Digital Services
Most of the Services provided by the Service Provider qualify as digital services.
The Customer acknowledges that if they request the performance of the Service before the statutory withdrawal period expires, and the performance of the Service has commenced, the right of withdrawal may cease in accordance with the applicable laws.
Fees paid for custom-made analyses, audits, marketing strategies, and other personalized digital services are non-refundable once the performance of the Service has begun.
If the performance of the Service has not yet commenced, the Customer may exercise the right of withdrawal in accordance with the applicable Hungarian legislation.
11. Intellectual Property and Copyright
All analyses, audits, reports, marketing materials, strategies, documents, graphic elements, texts, and other content prepared by the Service Provider are protected by copyright and other applicable intellectual property laws.
The materials provided may be used exclusively for the Customer's own business purposes.
Without the prior written consent of the Service Provider, it is prohibited to copy, reproduce, distribute, sell, publish, or use any part of the materials for commercial purposes.
12. Complaints Handling
The Customer may submit complaints regarding the Services by email at hello@kleovvin.com.
The Service Provider shall investigate all complaints without undue delay and make every reasonable effort to resolve them as quickly as possible.
If the parties cannot resolve the dispute through mutual agreement, the Customer may exercise the legal remedies available under the applicable Hungarian legislation.
13. Data Protection
The Service Provider processes the Customer's personal data in accordance with the applicable Hungarian and European Union legislation, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
Detailed rules regarding the processing of personal data are set out in the Service Provider's Privacy Policy, which is available on the KleoVVin website.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Hungary.
Any matters not regulated by these Terms and Conditions shall be governed by the applicable provisions of Hungarian law, including the Hungarian Civil Code and the relevant consumer protection legislation.
The parties shall make every reasonable effort to settle any disputes amicably. If no agreement can be reached, the competent Hungarian courts shall have jurisdiction.
16. Final Provisions
These Terms and Conditions enter into force on July 6, 2026, and remain valid until amended or withdrawn.
The Service Provider reserves the right to amend these Terms and Conditions at any time. Any amendments shall become effective upon publication on the kleovvin.com website.
The version of the Terms and Conditions published on the Website at the time of placing an order shall apply to the legal relationship between the Customer and the Service Provider.